- How to place an order?
You can visit our website, select the products you are interested in, add them to your cart, and then follow the prompts to complete the checkout process. If you encounter any problems when placing your order, please feel free to contact our customer service.
- How do I track my order?
Once your order has shipped, you will receive a confirmation email containing tracking information. You can use this tracking number to check the order status on the courier company’s website.
- Can I modify or cancel my order?
If you wish to modify or cancel your order, please contact our customer service as soon as possible. We will do our best to accommodate your request, but please note that if your order has already been processed or shipped, changes or cancellations may not be possible.
- Do you offer international shipping?
Currently, we only offer shipping services within the United States. If you need our products in other countries, please contact us by email, and we will do our best to assist you.
- What is your refund and return policy?
We offer a 30-day refund and return policy for our products. Please ensure the product is unused and retains its original packaging. For more details, please see our Refund and Return Policy section.
- How to handle defective or incorrect goods?
If you receive defective or incorrect goods, please contact our customer service immediately. We will provide you with a solution of reshipment or refund.
- How to contact your customer service?
You can contact customer service through the following methods:
Email: [email protected]
Phone: 937-982-1559
Company Address: 830 Arlington Ave, Mansfield, OH 44903 Our customer service team will reply to you promptly on business days.
- What is your privacy policy?
We value your privacy and comply with applicable laws. Please see our privacy policy for information regarding the collection, use, and protection of your personal data.